Shipping

We value the importance of quality and service and to live up to this we offer the best quality for an affordable price. Free worldwide shipping!

 

COUNTRY	SHIPPING TIME EST.
The United States	7-25 Business Days
The Netherlands, France, Spain, United Kingdom, Italy	7-25 Business Days
Germany, Luxembourg, Switzerland, Austria	8-25 Business Days
Rest of Europe	9-25 Business Days
Asia	10-25 Business Days
Australia, New-Zealand, Canada	9-27 Business Days
All Other Countries	13-30 Business Days

 

*Note: Due to the pandemic or/and customs, some countries may have delivery delays.

 

Returns

Item(s) can be returned within 14 days of receiving them. Items can be returned if the item matches the product on our website and is in original condition, unused, and undamaged. We reserve the right to decline any returns if it does not match our return policy. 

A return must be shipped with a tracking code. The sender is always responsible for the shipment and the shipment costs. 

If you want to return your order contact us at artesiaglasscompany@gmail.com and include your order number. Our support team will help you with this process and will make sure you get your refund as soon as possible!